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Ticketing Information

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Purchase tickets online: AXS.com

Purchase tickets via phone: 1-888-9-AXS-TIX (1-888-929-7849)

Call Center Hours: 6:00am-8:00pm PST daily


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Box Office

Tickets for The Novo events are available from 10am-5pm, Mon - Fri at the STAPLES Center Box Office. The box office is located at 1111 S. Figueroa Street — adjacent to Star Plaza on Chick Hearn Court (formerly 11th Street), between Georgia and Figueroa.

Starting at 5pm on event days only, the The Novo box office will open for ticket sales. The Novo accepts the following methods of payment: cash, American Express, Mastercard, and Visa. When purchasing tickets with a credit card, you must show a valid photo identification to complete the transaction.


Tickets may be picked up at the will call window of the box office beginning two hours prior to the show start time. You must have the credit card used to make the purchase and a valid photo I.D. to pick up tickets at will call. The Novo does not accept will call drop off.

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